VitalStation

  • The hub of CareCycle Solutions is the TeleHealth clinical care center, VitalStation.
  • VitalStation serves as the patient’s “command post” where all important information about a patient’s medical condition, demographics, medications and care providers is collected.
  • Patient vital signs and health status are recorded and reviewed daily and, using this information, patients receive coaching about their diet, medication management and the nature of their medical condition.
  • Patients do not go to the hospital because they are chronically ill. They go to the hospital because their chronic illness is allowed to become critical. The job of the VitalStation is preventing a chronic illness from becoming critical. But if the patient does become critically ill, TeleHealth personnel must then use their knowledge of the patient’s condition to smoothly transition that patient to the appropriate care setting to address changes that have taken place.

Centralization

Centralized VitalStation is our practice.  The entire team in the VitalStation offers expertise, unique experience, and personal perspective.   As a team, our patients are given the value of the team rather than the opinion of one. This is a model that will continue. 

 

Critical Care Experience

All care managers in Vital Station are required to have critical care experience. The reasons are simple:

  • Confident assessment skills – if a clinician is not confident in their assessment, they cannot be confident in their intervention.  Conservative intervention may result in an unnecessary hospitalization and unnecessary emotional strain on our patients and their families.
  • Experienced in medication knowledge and interaction.
  • Calm under pressure.
  • Patient Advocates with all other members of the healthcare team including the physician.
  • Expertise in handling life threatening emergencies.
  • Assertive with all members of the medical team to assure that the patient gets the right care at the right time in the right place.

30-Day Hospitalization Rate 6.7%.
64% lower than the national average.